Privacy Policy — Visage Room by BIRUTE SMAILYTE

1. Introduction At Visage Room, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, book our beauty services, or communicate with us. This policy is prepared in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation, including the Spanish Organic Law on Data Protection and Digital Rights Guarantee (LOPDGDD).

2. Data Controller The person responsible for processing your personal data is: Birute Smailyte Kuzmanov
Trading as: Visage-Room

Address:
URB La Reserva de Marbella
29604 Marbella
Spain Email: info@visage-room.de
Phone: +49 176 65350737

3. Personal Information We Collect When you contact us, request information, or book our makeup and hairstyling services, we may collect: Full nameEmail addressTelephone numberCountry of residenceEvent or wedding detailsEvent date and locationNumber of people requiring servicesBeauty preferences and style requestsCommunication historyAny other information you voluntarily provideWe only collect information necessary to provide our services and communicate with you.

4. Client Photos and Images As part of our makeup and hairstyling services, we may receive photographs from: ClientsProfessional photographersWedding plannersOther event professionalsPhotos may contain personal information because they can identify individuals. We will only use client images for: Providing inspiration examples to future clientsPortfolio presentationWebsite galleriesSocial media marketingAdvertising and promotional purposesWe will only publish identifiable photographs with your explicit permission. You may withdraw your permission for future use of your images at any time by contacting us. Withdrawal of consent does not affect images that have already been lawfully published where removal is not technically or legally possible.

5. How We Use Your Personal Data We use your information to: Respond to enquiriesProvide consultationsPrepare quotationsManage bookingsProvide makeup and hairstyling servicesCommunicate regarding appointmentsImprove our servicesMaintain business recordsShare our work portfolio when consent has been provided

6. Legal Basis for Processing We process personal data based on: Contractual necessity – to provide requested services and manage bookings.Legitimate interest – to communicate with potential clients and operate our business.Consent – when you allow us to use photographs, testimonials, or marketing materials.You may withdraw consent at any time.

7. Sharing Personal Data We do not sell, rent, or trade your personal information. We may share information only when necessary with trusted service providers, such as: Website hosting providersBooking systemsEmail service providersPayment providers (if applicable)Professional partners involved in your event, only when required and authorisedAll third parties are expected to respect your personal data and process it according to applicable privacy laws.

8. International Data Transfers Because our clients may come from different countries and we may use international online service providers, your information may be processed outside Spain or the European Economic Area. Where transfers occur, we ensure appropriate safeguards are used according to GDPR requirements.

9. Cookies Our website may use cookies to improve your browsing experience. Cookies may be used for: Essential cookies Required for the website to function properly. Analytics cookies Used to understand how visitors use our website and improve performance. Marketing cookies Used only where consent has been provided for advertising or promotional purposes. You can manage or withdraw your cookie preferences through the cookie settings available on our website.

10. Data Retention We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy. Client booking information may be stored for business, accounting, and legal purposes. Photography consent records may be stored as proof of permission.

11. Your Data Protection Rights Under GDPR, you have the right to: Request access to your personal dataRequest correction of inaccurate informationRequest deletion of your dataRestrict processingObject to certain processing activitiesWithdraw consentRequest transfer of your personal dataTo exercise your rights, please contact: info@visage-room.com

12. Complaints If you believe your personal data has been processed incorrectly, you have the right to contact the Spanish Data Protection Authority: Agencia Española de Protección de Datos (AEPD) Website: https://www.aepd.es

13. Security We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no online transmission or storage method can be guaranteed to be completely secure.

14. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will always be available on this website.

Contact If you have any questions about this Privacy Policy, please contact: Birute Smailyte Kuzmanov, info@visage-room.com